What our Customers say...
On time every day, and Chris explained the process and what was happening very well. It was hard to trust at first watching them tear out so much material but later it was obvious it had to be done and you were only doing what was necessary.
Carpets look good as new. Would never have thought it possible to get all of that mud out of the house. You're miracle workers
We were thankful to be able to get right back to work. Very much appreciate what a nice job the technicians did and how quickly they worked.
There was so much water and we feared we would lose everything. You have been wonderful for us and we so appreciate how careful everyone has been. Thank you so much.
We certainly hope nothing like this ever happens again, but we will also certainly be calling you if it does.
Marvelous! Not the slightest smoke odor. Your team is truly professional.
Thanks for working with us and being so flexible on scheduling to allow us to continue operating while the work was finished. You guys really know how to work with businesses that need to keep their doors open. And the odors are completely gone. Our customers would never have known there was a problem.
I was having a mold issue in the apartment that I was renting and called SERVPRO of Glen Cove / Jericho to come and evaluate the situation. Bill from SERVPRO came to my home on time and was very helpful in explaining to me the procedures for Mold Remediation and what steps he recommended to take. Being that I do not own the home I was unable to have the work done at this time but I was very happy that I called SERVPRO and for some solid advice.
Everything went smooth like clockwork. We would definitely use you again.
My insurance company told me to call a company like SERVPRO. So I called SERVPRO of Glen Cove / Jericho and the team was fantastic. The damage to my home was not terrible, however I would have never been able to get it as clean and dry as the team from SERVPRO of Glen Cove / Jericho
You certainly exceeded our expectations with getting us back in business so quickly, and your crew was very polite and professional.
Thank you for helping us recover from this devastating event. We literally couldn't have done it without you. We will definitely be recommending you.
So next time it rains we'll remember to close the window! Thanks for getting the flood dried out so quickly. Very professional!
Your team was terrific. I could never have imagined that anyone could ever get the place clean and the smoke odors removed. Such a relief to have people that know what they're doing.
Thank you SERVPRO Glen Cove / Jericho from coming to my home within an hour of me calling for service and taking care of the water damage in my basement with a sense of urgency and professionalism. I highly recommend SERVPRO of Glen Cove / Jericho.
Your team was very professional and courteous. We cant thank you enough for helping us with the disaster at our parents home. Keep up the great work.
Thank you once again SERVPRO of Glen Cove / Jericho for your generous donation to our food drive. We know we can always count on you to contribute. Have a wonderful and safe holiday Season.
Thank you SERVPRO for sending out a crew to clean up the mess that was left by my tenant that moved out of the apartment. Your team a great job and we will definitely use you again in the future.
Thank you SERVPRO for taking the time out of your schedule to assist me in putting my family at ease. We were not sure if we had mold in our basement and wanted to have it checked. SERVPRO complete a no charge visual inspection in which they didn't see anything they could identify as mold, They then proceeded to put us in touch with a mold inspector which we ended up working with to the result of there being no mold in our basement.
A college at work overheard me speaking with my wife when she called to tell me about the 2 feet of water in our basement and told me to call Chris at SERVPRO of Glen Cove / Jericho and have him take are of the disaster.
I called Chris and started heading back home and he arrived at the same time as I did with a crew of 6 professional and knowledgeable workers and they were working within 15 minutes. SERVPRO was great and we were extremely happy with how the work came out. Thank you SERVPRO!
Thank you SERVPRO for you fast response to our request for a cleaning up after our construction is complete. Your explanation to the process of cleaning was amazing and we are looking forward to the project being completed in the next few week.
The day after Thanksgiving we noticed that our main trap in our home was letting off a very bad odor. We called our plumber who had to snake out the drain. Our plumber recommended us to call SERVPRO to help get rid of the terrible odor.
We called SERVPRO of Glen Cove / Jericho and they were able to send someone over to our home within 2 hours of our call. There was nothing for them to clean up as the problem was basically just an odor in the air. SERVPRO set up a machine called a negative air scrubber and some how vented forced the air in the home to go outside and within 12 hours the smell was gone. SERVPRO came back on Saturday and picked up their fancy machine and the house was back to normal.
We called SERVPRO after finding their number online to assist us with a sewer damage in our home. SERVPRO was at our home within 30 minutes of calling them and I can not believe how fast they cleaned up the area and rid our home of that terrible odor.
Thank you SERVPRO for being professional and understanding to our disaster.
We called SERVPRO of Glen Cove / Jericho based on a referral from a friend of ours and we were very satisfied with their professionalism, speed of service, and quality of work. In a time of need we recommend you call the professionals at SERVPRO of Glen Cove / Jericho.
We had a small water leak in our basement from an old water valve. The carpet was wet in a small area and we were advised to call SERVPRO of Glen Cove / Jericho. When the crew arrived we asked them the cost of the project and they stated it was a minimum charge of $550.00. We agreed on the price and let them proceed with the work they had to do. After drying up the carpet as much as they could they placed a fan under the carpet and let it sit blowing under the carpet through the night. They came back to our house the next afternoon and removed the fan and placed are carpet back in place and the job was done. Thank you SERVPRO for your fast response and reasonable rate of service. We will definitely use you and recommend you in the future.
We were in process of buying a home and were slightly concerned about the odor in the basement in the home we were interested in. A friend of mine suggested we called SERVPRO to take a look a the home and get their professional perspective on the situation. Bill, the Owner of SERVPRO of Glen Cove / Jericho was an excellent resource and was very easy to work with. he was able to work around my schedule and the real estate agents schedule and meet us at the home we were interested in. He gave us his professional opinion on the situation and told us the correct steps that we should take including have the area tested by an environmental hygienist would be the only way to determine the level of mold in the home. Taking his advise we moved forward with getting a mold assessment and it turned out the home was mold infested and mold remediation and repair work would cost in excess of $50,000. We were able to walk away from the deal and continue our search. The level of professionalism and knowledge displayed by Bill was amazing and we cant thank SERVPRO enough for the assistance in this situation.
Our basement was saturated when we returned home from vacation and we had no idea what to do. A friend of ours told us to call SERVPRO of Glen Cove / Jericho and they were fantastic. SERVPRO was at our home within 2 hours of calling them and took care of everything. The basement was cleaned and dried out, all of our contents that was damaged was carted away, no debris was left behind and the best part of the entire situation was they billed our insurance company direct and were paid direct of the work they completed. Thank you SERVPRO for making this disaster a little bit easier to handle. Keep up the good work.
We had a small water damage in our basement from the ice machine supply line in our kitchen. My husband and I worked as fast as we could to get the unfinished area cleaned up but were still worried about the possibility of mold growth so we called SERVPRO of Glen Cove / Jericho. Bill one of the owners came to our home within an hour of calling him and walked around the affected area. He stated that we did an excellent job in the clean up and we should continue to run the air movers and the dehumidifier we had set up in the damaged area. He stated that there was nothing he could do at this point except add additional equipment which was probably not necessary. SERVPRO did not charge us for the visit and consultation and did not try and sell us a service that was not needed. We really appreciated his honesty and professionalism.
Our toilet supply line on the 2nd floor of our home broke when we were out for the morning and when we returned home we walked into a waterfall in our living room and had no idea what to do. We called SERVPRO of Glen Cove / Jericho and one of the Owners, Bill along with a crew of 3 men were at my home on this Saturday evening within 2 hours of calling them and then their magic started. they worked in my home until 2 AM and was able to remove all the damaged ceilings and walls and then set up these fancy floor drying machines to save our 90 year old oak floors in our living room. There machines ran for about 6 days in our home and I was amazed how well they worked. Bill stopped by our home everyday during the drying process to check on the status of the floors and to rotate the machines. This company blew us away and I would recommend them to anyone.
We had a sewer back up in our home caused from our cesspool and we ended up with about a foot of sewage in our basement. We called SERVPRO of Glen Cove / Jericho and Chris one of the owners was at our house within 45 minutes to assess the damage. Within an hour of that the crew of 4 hardworking gentleman were there and after working all day they were able to get the area and set up drying equipment to avoid any further damage. Thank you to SERVPRO of Glen Cove / Jericho for your rapid response to our disaster.