What our Customers say...

Why SERVPRO Testimonials

I was having a mold issue in the apartment that I was renting and called SERVPRO of Glen Cove / Jericho to come and evaluate the situation. Bill from SERVPRO came to my home on time and was very helpful in explaining to me the procedures for Mold Remediation and what steps he recommended to take. Being that I do not own the home I was unable to have the work done at this time but I was very happy that I called SERVPRO and for some solid advice.

Thank you SERVPRO for taking the time out of your schedule to assist me in putting my family at ease. We were not sure if we had mold in our basement and wanted to have it checked. SERVPRO complete a no charge visual inspection in which they didn't see anything they could identify as mold, They then proceeded to put us in touch with a mold inspector which we ended up working with to the result of there being no mold in our basement.

Thank you SERVPRO for you fast response to our request for a cleaning up after our construction is complete. Your explanation to the process of cleaning was amazing and we are looking forward to the project being completed in the next few week.

We called SERVPRO after finding their number online to assist us with a sewer damage in our home. SERVPRO was at our home within 30 minutes of calling them and I can not believe how fast they cleaned up the area and rid our home of that terrible odor.

Thank you SERVPRO for being professional and understanding to our disaster.

We were in process of buying a home and were slightly concerned about the odor in the basement in the home we were interested in. A friend of mine suggested we called SERVPRO to take a look a the home and get their professional perspective on the situation. Bill, the Owner of SERVPRO of Glen Cove / Jericho was an excellent resource and was very easy to work with. he was able to work around my schedule and the real estate agents schedule and meet us at the home we were interested in. He gave us his professional opinion on the situation and told us the correct steps that we should take including have the area tested by an environmental hygienist would be the only way to determine the level of mold in the home. Taking his advise we moved forward with getting a mold assessment and it turned out the home was mold infested and mold remediation and repair work would cost in excess of $50,000. We were able to walk away from the deal and continue our search. The level of professionalism and knowledge displayed by Bill was amazing and we cant thank SERVPRO enough for the assistance in this situation.

We had a sewer back up in our home caused from our cesspool and we ended up with about a foot of sewage in our basement. We called SERVPRO of Glen Cove / Jericho and Chris one of the owners was at our house within 45 minutes to assess the damage. Within an hour of that the crew of 4 hardworking gentleman were there and after working all day they were able to get the area and set up drying equipment to avoid any further damage. Thank you to SERVPRO of Glen Cove / Jericho for your rapid response to our disaster.